As a web 2.0 or web application developer, we've often been tasked with developing tools for organizations and businesses that have no internal IT department or have no experience with web applications. While we've always provided hosing and support of these online tools, we haven't given this aspect of our service a name. "Managed Web Applications" sounds a bit stuffy, but it does describe the process.
Here's an example of what I'm talking about:
- A client contacts us with a need or a problem that needs a web-based solution.
- We outline the details of the problem, the goals, the information that needs to be dealt with and determine how users will want to interact with the data.
- We design the back-end data source, specify the hosting requirements, design the user interface, and program the application
- We facilitate any necessary changes to the domain, the hosting, security and backup.
- After the application/website is launched, we remain on call to make adjustments, updates, or address any unforeseen issues.